Cancellation & Refund

CANCELLATION & REFUND

CANCELLATION POLICY

HOW DO I CANCEL MY ORDER ?

COD Orders that have not been shipped can be cancelled by contacting our customer care.

For prepaid orders cancellation is not available.
If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.

REFUND

Items must be unwashed, unworn, and have original tags attached and returned in their original packaging .

Once confirmed by our customer experience team, we will arrange the reverse pickup product within five days of receiving the request.

Damaged, defective or incorrect items must be reported within 24 hours of delivery with images at info@wwliving.com and we will get back to you .

An order can be returned/exchange to a maximum of one consecutive times.

Items must be returned within five days of delivery.

Delivery and tax charges will not be re-imbursed after the goods returned.

In case of return , the delivery partner charges us for reverse pickup from the customer location. As these charges are two way , we request our customer to pay one way charge i.e Rs 100 .